IZANAMI Co., LTD. Specified Commercial Transaction Legal Information


Company Name IZANAMI Co., LTD.
President/Manager CEO   Kenji Kimura
Address 1512-15 Oaota Kashiwa-shi Chiba-ken 277-0805 JAPAN
Contact TEL:0297-84-1739  FAX:020-4662-7187
E-mail Address info@izanami-wheel.com
Homepage Address https://www.izanami-wheel.com/
Delivery Time of Goods Orders will be shipped within 6 business days of payment.
Items designated as <ORDER-MADE> or <PRODUCT WITH PARTIAL PARTS EXCHANGE>, we will inform you about the estimated delivery date by e-mail.
Payment Methods Credit Card, Bank Transfer, PayPal, Amazon Pay
Payment Deadlines Credit Card:Payment due upon order
Bank Transfer:Payment to Rakuten Bank within 1 week of order
PayPal:Payment due upon order
Amazon Pay: Payment due upon order
Delivery of Products Because the shipping fee will vary according to the size/weight of the item, refer to shipping fees displayed on the shopping cart page. Items designated with FREE INTERNATIONAL SHIPPING will be shipped according to the method set by the seller. Depending on the shipping method, tracking of the package may not be supported.
Returns/Exchanges In order to allow customers to enjoy online shopping with peace-of-mind, we have established the following rules regarding returns / exchanges.

1. Returns / exchanges due to defective goods
Please contact us within one week of delivery of goods. We will correspond by return, exchange or repair. In case of incompleteness due to damage of goods, product differences, etc., due to our mistake, we will bear the shipping fee and replace it.
2. Returns / exchanges at customer’s request
Change of mind or reasons due to customer convenience, once used exchanges or returns will not be accepted.
3. Returns / exchanges of used items, select parts, sale items
With regard to sale merchandise, used and select parts, we refuse any returns or exchanges as such items will be provided ‘as-is’ at a special price with great merit to our customers.